Concession Manager / Supervisor
Voted the UK’s coolest footwear brand by Vogue readers and currently Europe’s leading luxury shoe and accessory retailer we are looking for dynamic individuals who are as passionate about our business as we are. We work hard at Kurt Geiger because we love what we do and strive to be the best in our industry; through amazing people, beautiful product, innovative designs and evolving store concepts.
WHAT WE ARE LOOKING FOR: • Ensure customer service is of the highest standards at all times • Be a role model for your team and Kurt Geiger with your own service standards • Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained • Actively liaise, communicate and develop good relations with your team and Senior Management • Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development • Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns • Rota your team effectively and ensure optimum cover during peak trading periods • Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards • Ensure your store maintains excellent visual presentation which is consistent with company guidelines
WHO WE ARE LOOKING FOR: • At least 2 years’ customer services and sales experience • Background with a fashion-forward footwear, accessory or fashion brand • A customer service ambassador-Proven ability to drive sales and team • Immaculately presented and representative of our luxury/fashion forward brand in every way
BENEFITS OF JOINING THE TEAM: • Competitive basic salary • Generous bonus structure • Pension and life assurance • Uniform allowances • Enviable discounts
Applicants should apply via www.kurtgeiger/careers
Closing Date: Posted 23 April